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    FAQ's & Support

    How can we help you today?

    Search our knowledge base for answers on shipping, warranties, bulk orders, returns, and everything lighting.

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    ShippingReturnsWarrantyBulkColor temp
    How long does shipping take?+
    Most in-stock items ship within 1 business day and arrive in 3 to 5 business days via ground. Expedited options are available at checkout, and orders over $99 qualify for free standard shipping.
    What's your return policy?+
    Unopened items can be returned within 30 days for a full refund. Opened lamps and fixtures carry a 20% restocking fee unless defective. Custom and special-order items are final sale.
    Are your bulbs covered by warranty?+
    Yes. Manufacturer warranties range from 1 to 5 years depending on the product line and are listed on every product page. Keep your order confirmation as proof of purchase.
    Do you offer bulk or business discounts?+
    Tiered volume pricing applies automatically at checkout for case-pack quantities. Facilities and contractors can also apply for a business account with net-terms invoicing.
    How do I pick the right bulb base and wattage?+
    Check your old bulb's base code (E26, E12, GU10) and lumen output rather than wattage alone. Our bulb finder can match an exact replacement from a photo or model number.
    What's the difference between color temperatures?+
    2700K to 3000K is a warm residential glow, 4000K is neutral white for kitchens and garages, and 5000K to 6500K is a crisp daylight tone best for workspaces and outdoor security.
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